Comments on: Wakeboard Industry = Best Customer Service http://wakeboardsd.net/2008/08/23/wakeboard-industry-best-customer-service/ San Diego's Wakeboarding Community Thu, 14 Oct 2010 04:08:00 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Ian http://wakeboardsd.net/2008/08/23/wakeboard-industry-best-customer-service/comment-page-1/#comment-65 Ian Mon, 25 Aug 2008 16:18:22 +0000 http://wakeboardsd.net/?p=249#comment-65 Good call metis - I'll add to those reviews! Good call metis – I’ll add to those reviews!

]]> By: Metis http://wakeboardsd.net/2008/08/23/wakeboard-industry-best-customer-service/comment-page-1/#comment-64 Metis Mon, 25 Aug 2008 05:06:47 +0000 http://wakeboardsd.net/?p=249#comment-64 Ian I couldn't agree with you move. This is such customer service industry- whether its Wakesports Unlimited with their performance guarantee where I had to return my first Ronix board because it had a stripped screw or the second cause once I got it in the water it didn't slide the way I wanted it to. Who other than REI and Nordstrom does customer service like that? Certainly not any other sporting industry. I can't imagine taking my golf clubs back saying my swing isn't improving can I try another set. One of the things I see that these companies miss, whether it's DGB, Wakesports Unlimited or ?, is that all their business is word of mouth. I know I was the first to put a review up on Yelp.com for either of these two customer service comes first businesses. No one is really networking them other than when on the water. Google the businesses and you'll get their websites but really nothing else. Do them a favor- as they've done us such great service- go to yelp and myspace and livejournal and write about what amazing businesses they are. Ensure their longevity. Metis Ian I couldn’t agree with you move. This is such customer service industry- whether its Wakesports Unlimited with their performance guarantee where I had to return my first Ronix board because it had a stripped screw or the second cause once I got it in the water it didn’t slide the way I wanted it to. Who other than REI and Nordstrom does customer service like that? Certainly not any other sporting industry. I can’t imagine taking my golf clubs back saying my swing isn’t improving can I try another set.

One of the things I see that these companies miss, whether it’s DGB, Wakesports Unlimited or ?, is that all their business is word of mouth. I know I was the first to put a review up on Yelp.com for either of these two customer service comes first businesses. No one is really networking them other than when on the water. Google the businesses and you’ll get their websites but really nothing else.

Do them a favor- as they’ve done us such great service- go to yelp and myspace and livejournal and write about what amazing businesses they are. Ensure their longevity.

Metis

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